文档的定义和类型
Consider the audience考虑读者
User manual用户手册
System purpose or objectives系统目的或宗旨
System capabilities and functions系统的性能与功能
System features, characteristics, advantages系统特点、特征和优点
Operator manual操作员手册
General system guide系统概况
Tutorials and automated overviews指南与自动的系统纵览
Programmer guide程序员指南
培训类型
User training用户培训
Operator training操作员培训
Special training needs特别培训需求
- infrequent vs frequent
- new users vs brush-up users
文档
图标和在线帮助
演示与分类
专家用户
